Privacy Policy

Information we may collect

To provide an online casino account and related services, Gday96 Casino may handle information that identifies you, relates to your account or is created when you use the website. The information collected depends on the services you use, the actions you take and the information needed to meet security and legal requirements. You should provide information that is accurate, current and complete when you create or maintain an account.

Account and contact details

This may include your name, date of birth, residential or other contact details, username, account preferences and information used to communicate with you. It may also include records of your requests, complaints, support conversations and other messages sent through available support channels. These details help us create and administer your account, respond to questions and keep account records accurate.

Verification information

For account verification, age checks, security reviews and anti-fraud processes, we may request identity or other verification documents. These documents can contain personal details and information used to confirm that an account is being used by the correct person. Additional information may be requested where an account activity, payment or security check requires clarification.

Payment and transaction records

We may record information about deposits, withdrawals, bets, winnings, bonuses where relevant to account records, payment status and other account transactions. Payment providers may process payment information under their own privacy terms. We may receive or retain the information needed to confirm a transaction, investigate an issue, prevent misuse, meet record-keeping duties and provide account support. We do not need to retain every payment detail in the same form in which it was provided.

Technical, device and usage data

When you access the website, technical information may be recorded, such as your IP address, browser type, device details, operating system, language settings, approximate location information, pages visited, session activity and security events. This information helps the website operate, supports troubleshooting, protects accounts, identifies unusual activity and helps us understand general website performance.

How information is used

Personal information is used for purposes connected with providing, securing and improving the casino website and its services. We aim to collect and use information that is reasonably relevant to the purpose for which it is handled. Depending on the circumstances, information may be used for the following purposes:

• Creating, maintaining and administering your player account.
• Processing account activity, payments, withdrawals and related transaction enquiries.
• Confirming identity, age and account ownership.
• Carrying out security, anti-fraud, anti-money-laundering and responsible gambling checks where required.
• Detecting, preventing and investigating suspicious, unlawful, unfair or unauthorised activity.
• Providing customer support and responding to questions, requests, disputes and complaints.
• Sending service messages about your account, website access, transactions, security or important changes.
• Sending marketing communications where permitted and where you have provided the required consent or another lawful basis applies.
• Operating, maintaining, testing and improving the website, systems and user experience.
• Meeting legal, regulatory, accounting, audit, reporting and record-keeping obligations.
• Establishing, exercising or defending legal rights and managing risks affecting the website or its players.

We may combine information from your account, website activity, support interactions and transactions when this is necessary for these purposes. For example, transaction information and device information may be reviewed together to investigate unusual activity or protect an account. Information may also be used to provide content and communications that are more relevant to your account settings, subject to your available choices.

Marketing choices

Marketing communications are separate from essential service messages. You can choose not to receive promotional communications, or withdraw your consent where consent is the basis for sending them. A withdrawal will not affect processing that is needed to operate your account, complete transactions, provide important service messages, prevent fraud or meet legal obligations. You may still receive non-promotional messages that are necessary for these purposes.

Cookies, sharing, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies to remember settings, maintain sessions, support account functions, improve performance, understand website usage and help protect the service. Some cookies may be necessary for the website to work properly, while others may support analytics, preferences or relevant communications. Cookie availability and use can vary depending on your device, browser and the features you use.

You can manage or restrict cookies through your browser settings. Your browser may allow you to delete existing cookies, block certain cookies or receive a notification before a cookie is stored. If you block or remove cookies, some website features may not work as intended, and your preferences may need to be selected again. Information collected through cookies is handled in line with the purposes described in this Privacy Policy.

When information may be shared

Information may be shared where this is needed to provide the website and related services, protect players and the service, or meet an applicable obligation. This may include sharing relevant information with service providers that support hosting, technology, payments, identity verification, fraud prevention, security, customer support, communications, analytics or other operational functions. These providers should only use information for authorised services or as otherwise permitted.

Information may also be disclosed where reasonably necessary to investigate suspected fraud, security incidents or unlawful activity, to protect the rights and safety of players or other people, to obtain professional advice, or to respond to a valid legal or official request. We do not sell personal information as a general business practice. Where information is shared, we seek to limit it to what is relevant to the purpose and appropriate safeguards.

Security and data storage

Reasonable administrative, technical and organisational measures may be used to protect information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, account security processes, monitoring, secure technology and staff or supplier requirements. No method of sending or storing information can be guaranteed to be completely secure, so you should keep your login details confidential and contact support promptly if you believe your account has been accessed without permission.

Retention of information

Information is retained only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, transaction, security and support records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or placed beyond ordinary use in accordance with applicable requirements.

Your privacy rights and how to contact us

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These rights may be subject to identity checks, legal exceptions, the rights of other people and information that must be retained for security, dispute resolution or legal purposes. We may ask for enough information to confirm that a request relates to the correct account before acting on it.

Requests you can make

• Access: request information about the personal data held about you and, where appropriate, a copy of that information.
• Correction: ask for inaccurate, incomplete or outdated personal information to be corrected or updated.
• Deletion: request deletion of your personal information where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be kept by law or are required for security, dispute handling or other legitimate purposes.
• Marketing consent: withdraw consent to marketing communications or ask for promotional messages to stop. You can also use an available unsubscribe option in a promotional message where provided.
• Questions or concerns: ask how your information is being handled or raise a concern about a privacy matter.

To exercise your data rights, request access, seek correction or deletion, or withdraw consent to marketing, contact support@gday96casino.click. Please describe your request clearly and include enough information for the relevant account or records to be identified. Do not send payment passwords, full login credentials or unnecessary sensitive information in your message.

We will review requests and respond within a reasonable period, taking into account the nature and complexity of the request and any applicable requirements. If a request cannot be completed in full, we will explain the relevant reason where appropriate. Closing an account does not automatically remove every record, because some information may need to be retained for a period required by law or for the purposes described in this policy.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will be made available on the website and will apply from its stated effective date. You should review this page periodically, particularly before providing new information or using additional services. Continued use of the website after an update may indicate that you have read the revised policy.